Welcome Anon
Municipal Services
>
Water Resources
>
Sacramento County Water Agency
>
FAQ.aspx
Sacramento County Water Agency
About Us
Customer Services
Water Conservation
Doing Business with Us
Projects and Programs
Media Room
Contact Us
Locate Your Water Purveyor
Establishing Service
Rates, Fees, and Finances
Bill and Payment Information
Water Quality Report
Water Metering
Report Water Waste
Ask a Question
Request a Speaker
Frequently Asked Questions
Tips
Best Management Practices
Free Water Wise House Call
Frequently Asked Questions
Developers
Contracting Opportunities
Engineering Reports
Press Releases
Newsletters
Multimedia
Search
Frequently Asked Questions
Questions
Answer
I recently received a door hanger at my home/business, what does this mean?
How can I avoid receiving another door hanger?
What are my water days and times?
My neighbor waters 7 days a week. Is that allowed?
What service does I.C.E. provide?
My friend doesn’t pay the same rate for water, why?
The house next door is vacant and their sprinklers are stuck on. Can you help?
Who can I call to report water waste?
Can you tell me how much my bill is?
Can you tell me about the toilet and washing machine rebates?
What are some easy ways to save water?
I received a notice for overwatering but it is really for my neighbor’s house. What should I do?
My neighbor has water coming into my backyard. Can you help me with that?
Some customers say there is no way to water without having runoff. Is that true?
How do I safely get rid of algae on my sidewalk?
What information is needed when reporting water waste?
My neighbors are watering all the time, why don’t they get a notice.
How do I know if I have a leak and what do I do about it?
Finding leaks can be difficult. First, we recommend turning off the water to your home. For those with water meters, check your meter (typically found in front of your property) and see if there is any movement. If the water is shut off, there should not be any movement in your water meter. If so, you may have a leak or malfunction. An easy way to check if your toilet is leaking is to place a few drops of food coloring into the tank. If you see the color in the bowl, you may have a change your flapper. Please bring the old flapper to the store with you and replace with the same flapper. A different flapper may cause the toilet to not function well or change the flush volume.